Iwacu Flavors • Policy Center

Privacy Policy

How Iwacu Flavors LLC collects, uses, and protects your information when you visit our website, join our plant-based cooking experiences, and receive our email & SMS updates.

Last updated: November 24, 2025 Applies to: iwacuflavors.com, online classes, events & coaching programs.
Privacy policy details

1. Who we are

This Privacy Policy describes how Iwacu Flavors LLC ("Iwacu Flavors", "we", "us", or "our") collects, uses, and shares information about you when you:

  • visit iwacuflavors.com or any related pages,
  • register for or participate in our online or in-person cooking classes, events, and programs, or
  • communicate with us via email, SMS/text messages, phone, social media, or other channels.

By using our website or services, you agree to the collection and use of information in accordance with this Privacy Policy.

2. Information we collect

We collect the following types of information:

  • Information you provide directly, such as your name, email address, phone number, billing address, class preferences, survey responses, or messages you send us.
  • Payment information (for example credit or debit card details) is processed by our third-party payment processors. We do not store full card numbers on our own systems.
  • Usage and device information, including IP address, browser type, pages visited, referring/exit pages, and timestamps. This may be collected through cookies, pixels, and similar technologies.

3. How we use your information

We use the information we collect for purposes such as:

  • Providing, personalizing, and improving our classes, programs, and website.
  • Processing registrations, payments, and customer support requests.
  • Sending transactional messages (for example order confirmations, schedule changes, receipts, and reminders).
  • Sending marketing communications about new classes, events, offers, and resources when permitted by law.
  • Maintaining the security and integrity of our systems and preventing fraud or abuse.
  • Complying with legal obligations and enforcing our agreements.

4. Email & SMS/text communications

When you provide your contact information on our website or in person, you may choose to receive email and/or SMS/text communications from us.

  • Opt-in consent. We only send marketing SMS/text messages to you when you have given us explicit permission (for example by checking a consent box or texting a keyword to our number).
  • Message frequency. Message frequency may vary and can include reminders, updates about your classes, and promotional messages related to Iwacu Flavors programs and offerings.
  • Charges. Message and data rates may apply according to your mobile plan. You are responsible for any such charges.
  • Opting out of SMS. You can opt out of receiving marketing text messages at any time by replying STOP to any SMS from us. To get help with our messaging program, reply HELP or contact us using the details in this policy.
  • Opting out of email. You can unsubscribe from our marketing emails at any time by clicking the "unsubscribe" link in the footer of any email or by contacting us directly.
  • Service messages. Even if you opt out of marketing messages, we may still send you non-marketing messages that are necessary for your use of our services (such as class reminders, schedule changes, or payment confirmations).

Mobile carriers are not responsible for delayed or undelivered messages. We do not send SMS to contacts who have not provided the required consent.

5. Cookies and similar technologies

We use cookies and similar tracking technologies to understand how our website is used, improve performance, and personalize content. Cookies are small files stored on your device. You can usually instruct your browser to refuse cookies or indicate when a cookie is being sent. However, some site features may not function properly without cookies.

6. How we share information

We do not sell your personal information. We may share information about you in the following situations:

  • Service providers. With trusted third-party vendors who perform services on our behalf, such as hosting, email and SMS delivery, payment processing, analytics, and customer relationship management. These providers are permitted to use your information only to provide services to us.
  • Legal requirements. When we believe disclosure is required to comply with applicable law, regulation, legal process, or governmental request, or to protect the rights, property, or safety of Iwacu Flavors, our customers, or others.
  • Business transfers. In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business, your information may be transferred as part of that transaction.

7. Data retention & security

We retain your information only for as long as reasonably necessary to fulfill the purposes described in this policy, unless a longer retention period is required or permitted by law. We use reasonable technical and organizational measures designed to protect your information against unauthorized access, loss, misuse, or alteration.

8. Your rights & choices

Depending on your location, you may have rights such as:

  • Requesting access to the personal information we hold about you.
  • Requesting correction or deletion of your personal information.
  • Objecting to or restricting certain processing activities.
  • Withdrawing your consent where processing is based on consent (for example SMS marketing).

To exercise these rights, please contact us using the details in the How to contact us section below. We may need to verify your identity before completing your request.

9. Children's privacy

Our website and services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If you believe that a child has provided us with personal information without appropriate consent, please contact us and we will take steps to delete such information.

10. International visitors

Iwacu Flavors LLC is based in the United States. If you access our website or services from outside the U.S., you understand that your information may be processed and stored in the United States and other countries where our service providers are located, which may have data protection laws different from those in your country.

11. Changes to this policy

We may update this Privacy Policy from time to time to reflect changes in our practices, our services, or applicable laws. When we make material changes, we will update the "Last updated" date at the top of this page and, when appropriate, provide additional notice.

12. How to contact us

If you have any questions about this Privacy Policy, our data practices, or your communication preferences, please contact us at:

By using this website and our programs, you agree to this Privacy Policy. Please review our Terms & Conditions for additional details about participating in our classes and programs.